In preparation for the upcoming New Orleans Jazz & Heritage Festival presented by Shell, scheduled for April 27-29 and May 3-6, Jazz Fest would like to provide helpful information to patrons about accessing the Fair Grounds on Festival days.
Advanced general admission tickets are $70 until the start of each weekend. Gate price tickets are $80. Children’s tickets (ages 2 - 10) are still only $5 and are available at the gate only. Regularly priced, single-day tickets are on sale by specific weekend, with each ticket valid for a single day’s attendance. Tickets are available at www.nojazzfest.com and www.ticketmaster.com, at all Ticketmaster outlets or by calling (800) 745-3000. Tickets can be purchased in person at the Smoothie King Center Box Office. All general admission tickets are subject to additional service fees and handling charges. For information on Jazz Fest VIP ticket packages, please visit nojazzfest.com
For the first time ever, “Locals Thursday,” a longstanding Jazz Fest tradition—which this year features Lionel Richie—will cost only $50 at the gate on May 3 for Louisiana residents who present valid identification, up to two admissions per resident. Tickets will be available for purchase on Thursday only and will be sold at designated windows at the Gentilly and Sauvage ticket booths and at the Trafalgar pedestrian gate. If purchasing two admissions on Local Thursday, both patrons will need to be present at the ticket window at the time of sale. Patrons riding Jazz Fest Express will also be able to purchase their $50 Thursday ticket at those locations. More “Locals Thursday” ticket information is available at nojazzfest.com/tickets
GATE ENTRY INFORMATION
Metal detectors will be in use at all gates. All bags will be searched, and all vehicles are subject to search. To expedite admission, please follow the simple instructions of security guards and NOPD during the entry process.
A list of Jazz Fest rules, regulations and prohibitions is available here
Jazz Fest Express
Roundtrip air-conditioned transportation to and from the Fair Grounds. Shuttle & Festival admission tickets will be on sale at the Shuttle Departure Locations listed below on the days of the Festival beginning at 9:30 a.m. All shuttles begin operating at 10:30 a.m. (gates open at 11:00 a.m.) and will operate until all patrons have been transported from the Fair Grounds.
Jazz Fest Express Downtown Departure Locations
Steamboat Natchez Dock (Toulouse St. at the Mississippi River) & Sheraton Hotel (500 Canal Street).
Roundtrip Shuttle Only: $20 per person
Admission & Roundtrip Shuttle: $100 per person
Jazz Fest Express City Park Location
Wisner Blvd. Lot - (includes parking) - "5700 Wisner Blvd." on Google Maps (near the intersection of Wisner Blvd & Filmore Blvd. Follow the signs.)
Roundtrip Shuttle Only: $15 per person
Admission & Roundtrip Shuttle: $95 per person
Jazz Fest Express and advanced-priced Jazz Fest admission tickets can be purchased through Ticketmaster HERE
Taxis & Ride-Hailing App Information
Taxis are a convenient way to get to and from Jazz Fest. Taxi stands are located near the pedestrian entrances and exits at Gentilly Boulevard and outside the Mystery Street Gate.
Ride-hailing app services, such as Uber and Lyft, provide transportation to and from the Festival. Contact your preferred company for details about their Jazz Fest pick-up and drop-off points.
Various public buses and streetcars provide service to and from the Festival. For details on routes and schedules, contact the Regional Transit Authority at 504-248-3900.
Bicycle parking areas are located adjacent to the Gentilly Boulevard and the Sauvage Street Pedestrian entrances. The bicycle parking areas are staffed by security and festival volunteers and locked overnight in case you need to leave your bike behind. The Festival provides a designated area with racks for securing your bike. You must park your own bike and provide your own bike lock. Please refrain from locking your bikes on private residential fences.
SERVICES FOR PEOPLE WITH DISABILITIES
Jazz Fest’s extensive services include accessible parking (a limited number of spaces for sale at the gate for $50 per day); reserved wheelchair seating; reinforced pathways; accessible toilets; and much more. During the event, the Jazz Fest Access Center is located in front of the Grandstand and offers Festival information in braille, large print and in audible format. For further information, call (504) 410-6104, email [email protected]
or got to nojazzfest.com
and click on “Patrons with Disabilities” under “Info”.